Web Menu

Product Search

Language

Share

NEWS

HOME / NEWS

Can multiple smart lockers be managed and scheduled in a unified manner?

2025-08-05

Multiple smart lockers can be centrally managed and dynamically scheduled through a centralized management system. Its core competencies are as follows: 1. Cloud based centralized management platformAll cabinets in the single point control center are connected to a unified cloud platform, and administrators monitor the global status in real-time through a single backend, such as equipment online rate, cabinet occupancy heat map, and fault distribution.Batch instruction issuance supports remote operations (such as batch restart, firmware upgrade, and rate adjustment) on the entire group or selected cabinet group simultaneously. 2. Cross device fault collaborationAlarm aggregation analysis automatically correlates and analyzes fault information (such as network fluctuations and centralized power outages) reported by multiple cabinets, quickly locating the root cause of regional level problems.When a cabinet fails, the system automatically guides users to use nearby idle cabinets or remotely disables the faulty cabinet and synchronizes its status with surrounding devices. 3. Intelligent resource allocationThe load balancing strategy automatically recommends low load cabinets or diverts access requests to users based on real-time usage density (such as office building lunchtime peak).Cross cabinet capacity linkage supports users to store/retrieve items in different locations between cabinets (such as authorizing cabinet B to retrieve items after cabinet A is stored), and data is centrally coordinated by the cloud. 4. Unified strategy configurationCentralized configuration of standardized rule engine permission management, billing templates, security policies, etc., automatically synchronized to all associated devices after updates.Hierarchical permission control supports the allocation of management permissions by region and cabinet group (such as floor administrators in shopping malls only controlling cabinets in their own area). Functionality Implementation Centralized Cloud Platform Single management console monitors all lockers' real-time status, occupancy, and faults. Batch Operations Execute bulk actions (firmware updates, settings changes) across selected locker groups simultaneously. Cross-Device Diagnostics Aggregate and analyze fault reports from multiple units to identify systemic issues or regional outages. Dynamic Resource Allocation Auto-redirect users to nearby available lockers during failures or peak demand. Unified Policy Enforcement Apply standardized rules (pricing, access hours, security) globally with one-time configuration. Hierarchical Access Control Assign tiered administrator permissions (e.g., regional managers control local locker clusters). Resource Pooling Enable cross-locker operations (e.g., deposit in Locker A / retrieve from Locker B via cloud coordination). Scalability Management Seamlessly integrate new lockers into existing network with pre-configured templates.

Does the smart locker support remote export of usage data?

2025-07-30

Smart lockers generally support remote export of usage data, mainly relying on cloud management systems. The specific mechanism is as follows: 1. Directly export from the backendAdministrators can directly export user access records, cabinet usage rates, fault logs, and other data for specified time periods by logging into the cloud management platform. Support generating structured reports (such as Excel or CSV format) on a daily/weekly/monthly basis without the need for on-site equipment operation. 2. APP synchronous downloadUsers or administrators can query data in real-time and trigger export commands through supporting apps such as WeChat mini programs or dedicated management terminals. The system automatically compresses data packets and provides download links, supporting offline saving. 3. Automated backup mechanismThe system defaults to enabling periodic data backup (such as early morning every day), automatically archiving usage records, operation logs, etc. to cloud storage space. Administrators can access historical backup files at any time to avoid human omissions. 4. Multi dimensional data type coverageThe data that supports export includes:User behavior data: access time, cabinet number, operation account;Equipment status data: cabinet door switch records, network status, temperature and humidity sensor logs;Business statistics: frequency analysis of usage, peak distribution of idle cabinets. 5. Security and Permission ControlData export requires administrator permission verification, and sensitive information (such as user phone numbers) must be desensitized;The transmission process adopts encryption protocol to prevent data leakage. 6. Abnormal state triggers exportWhen the system detects continuous faults (such as illegal opening of cabinet doors or offline timeout), it automatically packages the operation logs and device status snapshots of the relevant time period and pushes them to the administrator's email or the backend export area. Functionality Implementation Web Console Export Administrators generate/download usage reports (e.g., CSV/Excel) via cloud management portals. Mobile App Sync Authorized users export personal access logs or device stats through companion apps. Scheduled Backups System auto-archives data (logs, usage stats) to cloud storage at configured intervals. Multi-Type Data Coverage Exports include: - User access timestamps - Locker occupancy rates - Device health logs - Security alerts Role-Based Access Control Data visibility/export permissions tied to user roles; sensitive fields auto-masked. Encrypted Transfers All exported data packages encrypted during transmission and storage. Failure-Triggered Exports Critical errors (e.g., forced entry, system crash) auto-generate incident reports for download.

Can smart lockers remotely diagnose and fix faults?

2025-07-21

Yes, smart lockers generally support remote diagnosis and fault handling functions. The core mechanism is as follows: 1. Remote monitoring and real-time diagnosisAdministrators can view real-time operational indicators of all cabinets, such as door lock status, network connection, temperature and humidity, through the backend system or mobile app. Once the system detects an abnormality (such as cabinet door not closed, sensor failure, communication interruption), it will automatically trigger a fault code and push alarm information to the management end, without the need for manual inspection to locate the source of the problem. 2. Remote repair and operational interventionSoftware failures: Support remote system restart, communication module reset, or push repair patches to solve temporary failures such as program lag and recognition failure.Permission based operations: For example, when a user forgets their password or has abnormal permissions, the administrator can remotely generate a temporary password, force unlocking, or reset access permissions to avoid on-site support.Hardware status adjustment: For some components that can be remotely controlled (such as electronic locks and temperature control modules), administrators can remotely trigger self-test or calibration commands to attempt to restore functionality. 3. Coverage capability for multiple types of faultsNetwork anomaly: Automatically detects WiFi/4G signal interruption, supports remote switching to backup network or restarting communication module.Environmental risk: Real time monitoring of temperature and humidity exceeding standards, power outages, etc., remote triggering of alarms or activation of backup power supply.Mechanical and electronic failures: Predict mechanical jamming or electronic component aging based on sensor data (such as door lock resistance, current fluctuations), and prompt maintenance timing. 4. Closed loop management mechanismFault log tracing: All fault information and remote operation records are retained in the cloud to support subsequent optimization and responsibility tracing.Security protection: Remote commands require multiple verifications (such as administrator privileges+dynamic tokens), and the operation process is encrypted and tamper proof to ensure system security.Failure rollback strategy: If remote repair fails (such as the lock still cannot be opened), the system will automatically mark the faulty cabinet and notify manual intervention to prevent the impact from expanding.

Will the smart locker automatically upload alarm information when it encounters a malfunction?

2025-07-14

Smart lockers generally support automatic uploading of alarm information when encountering faults. Its core mechanism includes the following aspects: Active polling and fault identificationThe upper computer system inside the cabinet conducts regular status polling on various components such as electromagnetic locks, scanners, coin operated devices, temperature control modules, etc. Once an abnormality is detected (such as door jamming, equipment offline, sensor failure, etc.), the system immediately generates a fault code and stores it in the upper computer, ready to report. Multi dimensional fault type coverageThe system can automatically identify multiple types of faults, such as:Hardware abnormalities: electromagnetic lock opening and closing failure, scanner malfunction, cooling failure, etc;Environmental risks: power outages, fire detection, temperature/humidity exceeding standards;Network interruption: Communication module disconnected or offline. The fault information will be accompanied by specific type codes for remote problem location. Heartbeat mechanism and cloud synchronizationThe storage cabinet regularly sends a "heartbeat" signal to the cloud server, carrying the current status code. If the device is running abnormally, the heartbeat packet will automatically contain a fault code; If the cloud timeout does not receive a heartbeat, it will be determined as an offline fault and an alarm will be triggered. Real time monitoring of door statusReal time monitoring of box door status through door detectors or electronic lock sensors. If the door is not tightly closed, opened illegally, or timed out and not closed, the system will immediately generate an alarm event and upload it to the cloud. User side linkage reportingIf a fault is triggered during user operation (such as the box door not being able to open after entering a password), the problem can be directly reported through the mobile app or operation interface, and the data will be synchronized to the remote server. Maintenance personnel can remotely investigate or schedule on-site repairs based on this.

Does the smart locker support remote system upgrades?

2025-07-08

Smart lockers generally support remote system upgrades (OTA upgrades), which is one of their core functions. The specific implementation methods and characteristics are as follows: OTA online upgrade mechanismThrough built-in networking modules such as WiFi/4G/5G, smart lockers can connect to cloud servers. After the manufacturer releases a new firmware or software version, the cabinet can automatically or manually trigger the download of the update package and complete the installation in the background without manual intervention. Silent installation and seamless updatesUpgrades usually occur automatically when the device is idle. During the installation process, the screen displays a prompt of "upgrading" and locks the operation interface. After completion, the service is automatically restored, and the user is basically unaware. Version verification and intelligent pushThe cloud server will compare the current version number reported by the terminal device with the latest version. If there is a higher version, push upgrade instructions and file download links to the cabinet to ensure that the update accurately reaches the target device. Upgrade failure response strategySupport breakpoint continuation and multiple check mechanism. If the download is interrupted or the installation is abnormal, the system will automatically roll back to the old version to ensure the basic functions are available, and retry the upgrade process after the network is restored. Security and compatibility guaranteeUpgrade files with encrypted signatures to prevent tampering; Strictly test the compatibility between the new version and hardware to avoid functional abnormalities caused by upgrades. Users can manually pause or schedule upgrade times through the management backend.

Can smart lockers remotely set the usage mode of the lockers?

2025-06-30

The smart locker supports remote setting of the usage mode of each cabinet compartment, which allows administrators to flexibly configure the functions of cabinets according to different scene requirements. The following is a point by point introduction: 1. Support remote switching of multiple usage modesTemporary access mode: Users can use it temporarily for a short period of time and automatically release the cabinet after retrieving items, which is suitable for public storage scenarios.Fixed allocation mode: Remote binding of a cabinet to specific users for long-term use, such as employees, students, members, and other exclusive storage cabinets.Circular sharing mode: Multiple users take turns using one cabinet, and the system automatically resets permissions after each use. 2. Timing control modeLimited time use: The upper limit of the usage time for each cabinet can be remotely set, and it will automatically remind or force clearing when the time comes.Timed opening/closing: Automatically open or lock according to the schedule, such as closing the storage cabinet at the school's designated class time. 3. Appointment and reservation modeReservation for pick-up: Administrators can remotely set the cabinet to "waiting for pick-up" status, and users can collect it within the specified time through verification codes, QR codes, and other forms.Appointment Placement: Suitable for express delivery or item delivery, remotely designating a cabinet to receive items from specific users. 4. Fee and free mode settingsFee based rental mode: The backend can remotely set the cabinet to be charged by the hour, day, or per use. Users can scan the code and make payment before opening the cabinet.Free usage mode: suitable for employee or customer welfare scenarios, can be used without payment, and usage data is recorded in the background. 5. Remote batch settingsBatch configuration mode: The system supports remote setting of multiple cabinet compartments at once, saving management operation time.Regional settings: Different modes are set for storage cabinet groups in different areas, such as long-term use of cabinet compartments in Company A and temporary storage in Area B. 6. Linkage with user permissionsSet by user role: Administrators can remotely set the cabinet mode that can be used by different identities such as "employee", "visitor", "courier", etc.Optimize allocation based on usage frequency: Based on backend data analysis, remotely adjust the cabinet grid corresponding to commonly used users to a priority fixed mode. 7. Remote enable or disable functionEnable alternate day restriction: remotely set a daily limit for users to prevent malicious occupation.Disable abnormal compartments: Remote disable faulty or long-term occupied compartments to prevent continued use.

>